On Tue, 2008-01-08 at 09:26 -0800, John Poelstra wrote: > Jesse Keating said the following on 01/05/2008 04:47 AM Pacific Time: > > On Sat, 05 Jan 2008 13:28:32 +0100 > > Thorsten Leemhuis <fedora@xxxxxxxxxxxxx> wrote: > > > >> In fact, something like the above is what I always do and did for my > >> packages (and had to do, as I'm a package-monkey and no developer). > >> > >> IOW: if it's not a packaging bug or otherwise specific to Fedora I > >> asked the reported to report the bug upstream, as the bug gets fixed > >> for everyone then -- that includes other distributions and thus is > >> the best for everyone and avoid double work in our current world with > >> fivehundred-and-more distributions. If the reported didn't forward the > >> bug upstream I did it if the bug looked worth forwarding. > > > > Except that as a maintainer it's one of your responsibilities to do > > some of the upstream filing/tracking. > > > > Agreed. > > And for someone where Fedora is their first experience with open source > software it is disheartening and discouraging to go to the trouble to > file a bug and then be told to that your effort was a waste of time > because you "should have first searched for that same bug upstream and > then reported a bug if you couldn't find it there." We're lucky enough > that these people ran the gauntlet to get their bug in Fedora bugzilla, > let alone expect them to figure where "upstream" is and how exactly to > get there. Couldn't have said this better myself. > This seems a little reminiscent of the old school "go read the man page" > response that helps and challenges some people, while turning off a > greater number. We can't grow a bigger, more vibrant community if we > dis the people trying to get involved and help. +1! Fedora has come a *very* long way respecting the community of developers and packagers. Now we need to get even better at welcoming a broader community of users, not the least of which are those who take the time to do that which we passionately implore of them -- "File a bug! File a bug! File a bug!" -- Paul W. Frields, RHCE http://paul.frields.org/ gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717 Fedora Project: http://pfrields.fedorapeople.org/ irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug
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