On Wed, 2006-05-10 at 11:47 -0400, Christopher Blizzard wrote: > Will Woods wrote: > > 1) A nice client (maybe built from bug-buddy) for people to quickly and > > easily report bugs *without a bugzilla account*. This client would > > gather pertinent system info (Fedora or Alternatives package? Weirdo > > kernel?) and include it in the bug report. I should amend this - I don't want to fill bugzilla with anonymous, auto-generated bug reports. Creating a new bug should probably still require a login, or at the very least an email address. I *do* want a very quick way for people to submit an extra data point for known bugs. If someone encounters a bug, and they run Bug Hero (or whatever this theoretical thing would be called) and find the problem in the list of Current Hot Issues, submitting a "me too" comment with pertinent system info/log messages should be a one-click thing. > > 2) Attached to bugzilla: a central, scoreboard-style web page with > > up-to-the-minute info on hot issues, bug tracking, release notes, etc. > > Basically, a site that will help answer the question: "WTF just > > happened?". And I want links to this in our Firefox package, on the > > desktop, etc. > > Yep. Think data collection and mining, not filing bugs. Instead of > having our overloaded developers traiging crash and bug reports, have > them fixing things. Absolutely - one big goal is to try to *reduce* the total number of bug reports, by giving users a smart(ish) tool that help them find their bug. This would hopfully lead to less dupes and more data for reported bugs. -w
