On Tue, May 09, 2006 at 11:25:20AM -0400, Greg DeKoenigsberg wrote: > > What this points out to me is the miserable way that Bugzilla works as a > whole. Basically, we ask end users to provide data that a lot of them > don't have the knowledge to find. > > This is a place where a desktop tool that provides data about > the system, plus knowledgeable bug triagers, could add a *ton* of > value. Sounds a lot like the "Would you like to send this error report to ..." dialog that pops up after a BSOD. ;) josh