Re: RHEL moving to issues.redhat.com only long term

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On Wed, Mar 16, 2022 at 12:00 PM Thomas Stephen Lee <lee.iitb@xxxxxxxxx> wrote:
>
> On Mon, Mar 7, 2022 at 11:14 PM Josh Boyer <jwboyer@xxxxxxxxxx> wrote:
> >
> > Hi Fedora, CentOS, and EPEL Communities!
> >
> > As part of our continued 3 year major Red Hat Enterprise Linux release
> > cadence, RHEL 9 development is starting to wrap up with the spring
> > 2022 release coming soon.  That means planning for the next release
> > will start in earnest in the very near future.  As some of you may
> > know, Red Hat has been using both Bugzilla and Jira via
> > issues.redhat.com for RHEL development for several years.  Our
> > intention is to move to using issues.redhat.com only for the major
> > RHEL releases after RHEL 9.
> >
> > What does this mean for Fedora and CentOS?  This discussion is in part
> > to figure that out.  Based on some very brief analysis, the following
> > should hold:
> >
> > - RHEL customers should continue to file support cases through the Red
> > Hat Customer portal, which will remain consistent regardless of the
> > backend tooling used.
> >
> > - There is no imminent retirement of the Red Hat Bugzilla instance
> > being planned at this time.  RHEL 7, 8, and 9 will continue to use
> > bugzilla in some form and RHEL 9 has a very long lifecycle.
> >
> > - Fedora Linux and EPEL have their own Bugzilla product families and
> > are not directly impacted in their own workflows by the choice to use
> > only issues.redhat.com for RHEL.
> >     - There will be impacts on existing documentation that provide
> > guidance on requesting things from RHEL in various places like EPEL.
> > We will be happy to help adjust these.
> >
> > - CentOS Stream contribution and bug reporting workflows will be
> > adjusted to use issues.redhat.com instead of bugzilla in the relevant
> > places.  This should apply to all versions of CentOS Stream for a
> > unified contributor workflow.  This will happen gradually as we
> > discover the best workflow to use.
> >
> > If there are other impacts that you can think of, please raise them on
> > this thread.  We’d like to ensure we’re covering as much as possible
> > as this rolls out.
> >
> > josh
>
> Hi,
>
> I tried logging in with my Red Hat id to see what it is.
> I got the below message.
> -----------------%<-----------------
> SAML Single Sign On failed
> Please contact your administrator and provide the tracker-id XXXXX or
> log in at the login page.
> SAML-Login failed: You’ve logged in with username user.name but you
> already have an account on Jira, so please relogin with email_id
> -----------------%<-----------------
>
> Thanks
>
> ---
> Lee

Issue resolved by Red Hat support.
Now I am able to log in.

---
Lee
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