Pls help to interpret diagnostic output

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Hi.

I have an Audient iD14, which is a USB class compliant audio interface. The sound output is very loud on the right and super soft on the left. I am running Lubuntu 16.04 with ALSA only. No PulseAudio.

I have run some diagnostic commands. Would appreciate help interpreting the output.

I'm trying to understand the problem, so I can find a solution.

cat /proc/asound/cards
 0 [iD14 ]: USB-Audio - Audient iD14
    Audient Audient iD14 at usb-0000:00:1d.0-1.3, high speed

cat /proc/asound/card0/usbmixer
USB Mixer: usb_id=0x27080002, ctrlif=0, ctlerr=0
Card: Audient Audient iD14 at usb-0000:00:1d.0-1.3, high speed
  Unit: 11
    Control: name="Phase Inverter Control", index=0
    Info: id=11, control=13, cmask=0x3ff, channels=10, type="BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 11
    Control: name="Input Gain Control", index=0
    Info: id=11, control=11, cmask=0x3ff, channels=10, type="S16"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 12
    Control: name="Speaker Playback Volume", index=0
    Info: id=12, control=2, cmask=0xf, channels=4, type="S16"
    Volume: min=-32512, max=0, dBmin=-12700, dBmax=0
  Unit: 40
    Control: name="Audient Clock Selector", index=0
    Info: id=40, control=1, cmask=0x0, channels=1, type="U8"
    Volume: min=1, max=3, dBmin=0, dBmax=0
  Unit: 41
    Control: name="Audient Internal Clock Validity", index=0
    Info: id=41, control=2, cmask=0x0, channels=1, type="BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 42
    Control: name="Audient S/PDIF Clock Validity", index=0
    Info: id=42, control=2, cmask=0x0, channels=1, type="BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 43
    Control: name="Audient ADAT Clock Validity", index=0
    Info: id=43, control=2, cmask=0x0, channels=1, type="BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 60
    Control: name="Audient iD14  Volume", index=3
    Info: id=60, control=4, cmask=0xf, channels=4, type="S16"
    Volume: min=-32512, max=0, dBmin=-12700, dBmax=0
  Unit: 60
    Control: name="Audient iD14  Volume", index=2
    Info: id=60, control=3, cmask=0xf, channels=4, type="S16"
    Volume: min=-32512, max=0, dBmin=-12700, dBmax=0
  Unit: 60
    Control: name="Audient iD14  Volume", index=1
    Info: id=60, control=2, cmask=0xf, channels=4, type="S16"
    Volume: min=-32512, max=0, dBmin=-12700, dBmax=0
  Unit: 60
    Control: name="Audient iD14  Volume", index=0
    Info: id=60, control=1, cmask=0xf, channels=4, type="S16"
    Volume: min=-32512, max=0, dBmin=-12700, dBmax=0

cat /proc/asound/card0/pcm0p/info
card: 0
device: 0
subdevice: 0
stream: PLAYBACK
id: USB Audio
name: USB Audio
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 1

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: iD14 [Audient iD14], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0


aplay -L
null
    Discard all samples (playback) or generate zero samples (capture)
pulse
    PulseAudio Sound Server
default:CARD=iD14
    Audient iD14, USB Audio
    Default Audio Device
sysdefault:CARD=iD14
    Audient iD14, USB Audio
    Default Audio Device
front:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    Front speakers
surround21:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    4.0 Surround output to Front and Rear speakers
surround41:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    IEC958 (S/PDIF) Digital Audio Output
dmix:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    Direct sample mixing device
dsnoop:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    Direct sample snooping device
hw:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    Direct hardware device without any conversions
plughw:CARD=iD14,DEV=0
    Audient iD14, USB Audio
    Hardware device with all software conversions


aplay -vv ~/Downloads/burn.wav
Playing WAVE '/home/cm/Downloads/burn.wav' : Float 32 bit Little Endian, Rate 48000 Hz, Stereo
Plug PCM: Linear Integer <-> Linear Float conversion PCM (S32_LE)
Its setup is:
  stream       : PLAYBACK
  access       : RW_INTERLEAVED
  format       : FLOAT_LE
  subformat    : STD
  channels     : 2
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 32
  buffer_size  : 16384
  period_size  : 1024
  period_time  : 21333
  tstamp_mode  : NONE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1024
  period_event : 0
  start_threshold  : 16384
  stop_threshold   : 16384
  silence_threshold: 0
  silence_size : 0
  boundary     : 4611686018427387904
Slave: Route conversion PCM (sformat=S32_LE)
  Transformation table:
    0 <- 0
    1 <- 1
    2 <- none
    3 <- none
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S32_LE
  subformat    : STD
  channels     : 2
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 32
  buffer_size  : 16384
  period_size  : 1024
  period_time  : 21333
  tstamp_mode  : NONE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1024
  period_event : 0
  start_threshold  : 16384
  stop_threshold   : 16384
  silence_threshold: 0
  silence_size : 0
  boundary     : 4611686018427387904
Slave: Direct Stream Mixing PCM
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S32_LE
  subformat    : STD
  channels     : 4
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 32
  buffer_size  : 16384
  period_size  : 1024
  period_time  : 21333
  tstamp_mode  : NONE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1024
  period_event : 0
  start_threshold  : 16384
  stop_threshold   : 16384
  silence_threshold: 0
  silence_size : 0
  boundary     : 4611686018427387904
Hardware PCM card 0 'Audient iD14' device 0 subdevice 0
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S32_LE
  subformat    : STD
  channels     : 4
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 32
  buffer_size  : 16384
  period_size  : 1024
  period_time  : 21333
  tstamp_mode  : ENABLE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1024
  period_event : 0
  start_threshold  : 1
  stop_threshold   : 4611686018427387904
  silence_threshold: 0
  silence_size : 4611686018427387904
  boundary     : 4611686018427387904
  appl_ptr     : 0
  hw_ptr       : 0

./alsacap
*** Scanning for playback devices ***
Card 0, ID `iD14', name `Audient iD14'
  Device 0, ID `USB Audio', name `USB Audio', 1 subdevices (1 available)
    4 channels, sampling rate 44100..96000 Hz
    Sample formats: S16_LE, S32_LE
      Subdevice 0, name `subdevice #0'

--
Charles Mulder
Software Engineer/Musician
mobile: +27 83 653 3698
phone: +27 27 948 2592
skype: charliemurder
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