no headphone volume

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I'm running Ubuntu 8.04 and Debian 5.0.3 both fully updated on my 
desktop box. Can get almost no headphone volume on either distribution.
Speaker volume is O.K. Can't increase volume with alsamixer as the
vertical column indicating volume is completely collapsed. Also have a
laptop running Ubuntu 8.04 fully updated that doesn't exhibit this
problem.

Have no idea how to trouble shoot this. Any ideas, docs, pointers 
appreciated.

-- 
Bob Holtzman
Key ID: 8D549279
"If you think you're getting free lunch,
  check the price of the beer"

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