Re: 389 console is blank

[Mark Reynolds <mreynolds@xxxxxxxxxx>]

On 08/30/2018 03:35 PM, Cassandra Reed wrote:

Thanks, Mark.  When executing the ldapsearch that you suggested, I am getting an error message: ldap_sasl_interactive_bind_s: Unknown authentication method (-6) additional info: SASL(-4): no mechanism available:

Ugh sorry you need to add -x:

ldapsearch -D "cn=directory manager" -W -x -b o=netscapeoot objectclass=* dn

We have been replicating o=netscaperoot - I am not sure how up to date the replicas are, considering the trouble that we are having with the config db right now...

That's the problem.  If you are replicating o=netscaperoot to other servers that use the console, are you are basically hosing each one of those servers o=netscaperoot suffix.  o=netscaperoot is specific to the host in which it was originally created.  You should only replicate o=netscaperoot as backup technique, and it should not replicated to a server that uses the 389-console - otherwise the console won't work (e.g. blank screen)

So the console will only work on the original server you started replication from.

Now to fix it, assuming this is the case...

You have to remove o=netscapeorot suffix, and run register-ds-admin.pl to recreate o=netscaperoot suffix for that server

Regards,
Mark

Cassandra Reed

978-762-4222

EDP Systems Analyst III

North Shore Community College

1 Ferncroft Road, Danvers MA 01923

On Thu, Aug 30, 2018 at 3:20 PM Mark Reynolds <mreynolds@xxxxxxxxxx> wrote:

On 08/30/2018 03:07 PM, Cassandra Reed wrote:

Hi Mark,

You are correct, it does appear that the o=netscaperoot suffix was removed. 

No, I think it's still there.  Try this search:

    # ldapsearch -D "cn=directory manager" -W -b o=netscapeoot objectclass=* dn

Maybe try restarting the admin server: 

    # restart-ds-admin


Are you replicating o=netscaperoot by any chance? 

Mark

Below is a bit of the access log file during the launch of the console.  We have two other servers that this Master was replicating to, is it possible to export the netscaperoot from one of those other two servers and import to the Master?  What would this require and would it be service impacting at all?  (Reboot of the server/etc.)  One of the servers hasn't been replicating in some time, would an older version of netscaperoot have any impact on the userroot directory?  

[30/Aug/2018:14:28:03 -0400] conn=1035324 fd=79 slot=79 connection from 127.0.0.1 to 127.0.0.1

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=0 BIND dn="cn=Directory Manager" method=128 version=3

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=0 RESULT err=0 tag=97 nentries=0 etime=0 dn="cn=directory manager"

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=1 SRCH base="cn=user,cn=DefaultObjectClassesContainer,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs=ALL

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=1 RESULT err=32 tag=101 nentries=0 etime=0

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=2 SRCH base="cn=group,cn=DefaultObjectClassesContainer,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs=ALL

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=2 RESULT err=32 tag=101 nentries=0 etime=0

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=3 SRCH base="cn=OU,cn=DefaultObjectClassesContainer,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs=ALL

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=3 RESULT err=32 tag=101 nentries=0 etime=0

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=4 SRCH base="cn=ResourceEditorExtension,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=1 filter="(objectClass=nsAdminResourceEditorExtension)" attrs=ALL

[30/Aug/2018:14:28:03 -0400] conn=1035324 op=4 RESULT err=32 tag=101 nentries=0 etime=0

Thank you,

-Cassie

Cassandra Reed

978-762-4222

EDP Systems Analyst III

North Shore Community College

1 Ferncroft Road, Danvers MA 01923

On Thu, Aug 30, 2018 at 9:44 AM Mark Reynolds <mreynolds@xxxxxxxxxx> wrote:

Are you logging in as Directory Manager?

If you are, perhaps the o=netscaperoot suffix was removed from DS?  You need to look at the access log in this case and what it's doing when you log in.

Mark

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